Step Into #AutoService2.0

Your AI Service Desk Receptionist and Copilot for Auto Service Brands

Always-On, Always Personal, Always Connected

📞
24/7 Service Desk
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Instant Response Time
🚀
Zero Missed Calls
Gia AI Avatar
🎯 Always-On
⚡ Instant
🔄 Proactive
🔗 Connected
📊 Measured
🔒
Enterprise Security Bank-Grade Encryption
🌐
GDPR Compliant Data Privacy Assured
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99.9% Uptime Enterprise SLA
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ISO 27001 Certified Security

Complete AI-Powered Service Desk Solution

From first call to final approval, Gia handles every customer interaction with precision and care

24/7 Service Desk Receptionist

Eliminates missed calls and lifts booking rates consistently across all outlets.

  • Handles inbound calls 24/7
  • Service scheduling/rescheduling
  • Manage enquiries
  • Service history & upsells
Most Popular

Customer & Technician Copilot

Accelerates approvals by explaining inspection findings clearly and instantly to customers.

  • Voice AI for inspection approvals
  • Real-time service status updates
  • Instant customer communication
  • Technician assistance

Front-desk Kiosk Receptionist

Cuts reception wait time and reduces front-desk workload without adding headcount.

  • Manage enquiries
  • Service history & upsells
  • Know service statuses
  • Self-service options

Automated Reminders

Recovers lost revenue by bringing back overdue customers automatically.

  • Remind/reschedule appointments
  • Schedule service based on reminders
  • Proactive customer engagement
  • Revenue recovery automation

WhatsApp AI Bot

Handles service scheduling and enquiries at scale while keeping response time near zero.

  • Handles inbound chats 24/7
  • Service scheduling/rescheduling
  • Manage enquiries
  • Service history & upsells

Five Core Principles

Gia operates on five fundamental principles to transform your service operations

01
🎯

Always-On

24/7 availability ensures no customer inquiry goes unanswered, regardless of time or day.

02
⚡

Instant

Real-time responses and immediate action on every customer interaction.

03
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Proactive

Anticipates customer needs and reaches out before problems arise.

04
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Connected

Seamlessly integrates with your existing systems and workflows.

05
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Measured

Tracks every interaction with detailed analytics and insights.

Complete Capability Suite

Powered by GaragePlug AI Stack

24/7 Service Desk Receptionist

Never miss a customer call again. Gia handles all inbound communication around the clock, ensuring every customer gets immediate attention.

  • ✓
    Handles Inbound calls 24/7

    Answers every call professionally, any time of day or night

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    Service Scheduling/rescheduling

    Books and manages appointments automatically

  • ✓
    Manage Enquiries

    Answers customer questions with accurate information

  • ✓
    Service History & Upsells

    Accesses customer history and suggests relevant services

Live Call

John Smith

Service Booking Request

🔍 Customer history retrieved
📅 Available slots identified
✅ Appointment confirmed

AI Copilot for Customer & Technician

Transform complex technical information into clear customer communication. Gia bridges the gap between service bay and customer.

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    Inspection Approvals (Voice AI)

    Explains inspection findings clearly to customers

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    Service Status Updates (Voice AI)

    Keeps customers informed throughout the service process

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    Accelerated Approvals

    Speeds up decision-making with instant communication

Active Copilot

Inspection Complete

"Hi Mrs. Johnson, I'm calling about your vehicle inspection. We found that your brake pads are at 20% remaining and should be replaced soon for your safety..."

Approved Response: 45 seconds

Automated Reminders

Recover lost revenue by automatically reaching out to overdue customers. Gia ensures no service opportunity is missed.

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    Remind/Reschedule Appointments

    Proactively contacts customers with upcoming or overdue services

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    Schedule Service Based on Reminders

    Books appointments during reminder conversations

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    Revenue Recovery

    Brings back customers who haven't serviced in a while

Reminder Campaign
147
Reminders Sent
68
Appointments Booked
46%
Conversion Rate

Front-desk Kiosk Receptionist

Reduce wait times and empower customers with self-service options. Gia Kiosk handles routine inquiries instantly.

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    Manage Enquiries

    Answers common questions without staff intervention

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    Service History & Upsells

    Displays customer history and suggests additional services

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    Know Service Statuses

    Provides real-time updates on vehicle service progress

Welcome to Service Center

How can I help you today?

WhatsApp AI Bot

Meet customers where they are. Gia handles WhatsApp conversations at scale with near-zero response times.

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    Handles Inbound Chats 24/7

    Responds to every WhatsApp message instantly

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    Service Scheduling/Rescheduling

    Books appointments directly through WhatsApp

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    Manage Enquiries

    Answers questions and provides information

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    Service History & Upsells

    Shares relevant service information and recommendations

Gia
Gia Service Assistant
Online

Hi! I need to book a service for my car

10:30 AM

Hello! I'd be happy to help you book a service. I can see your last service was 6 months ago. When would you like to bring in your vehicle?

10:30 AM

How about this Friday?

10:31 AM

Perfect! I have these slots available on Friday:
• 9:00 AM
• 11:00 AM
• 2:00 PM

Which time works best for you?

10:31 AM

Transform Your Service Operations

Real results that drive business growth

📈

Increase Booking Rates

Never miss a customer call. Gia answers every inquiry immediately, converting more calls into confirmed appointments.

+35% Average booking increase
⚡

Faster Approvals

Accelerate customer decisions with instant, clear explanations of inspection findings and service recommendations.

3x Faster approval times
💰

Recover Lost Revenue

Automatically bring back overdue customers with intelligent reminders and effortless rescheduling.

$50K+ Monthly revenue recovery
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Reduce Workload

Free your team from repetitive tasks. Let Gia handle routine inquiries while staff focuses on high-value activities.

-60% Reception workload
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Consistent Experience

Deliver the same high-quality service across all locations and touchpoints, every time.

24/7 Consistent service
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Data-Driven Insights

Track every interaction and gain actionable insights to continuously improve your service operations.

100% Interaction tracking

Ready to Transform Your Service Operations?

See how leading OEM dealerships and enterprises are scaling with Gia

Trusted by OEM dealerships and multi-brand service enterprises